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Cashless payments account for over 70 percent of retail transactions in 2021

Updated: 17:29, 14/01/2022
The Covid-19 pandemic, with its complicated developments, has given a boost to e-commerce, with non-cash payments accounting for 70 percent of total retail transactions in Vietnam last year.

According to a survey of 15,000 retailers by tech firm Sapo, cashless payments in 2021 made up 72.8 percent of total transactions, up 9 percent year-on-year.

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Payment using QR Code.

Payments through bank accounts became the most popular method, accounting for 36.5 percent of total transactions at retail shops, restaurants and cafés followed by cash (29.8 percent), e-wallets (14.8 percent), QR code (9.9 percent), bank cards (8.5 percent) and payment gateways (0.5 percent).

Notably, 89.3 percent of retailers have positive assessments on non-cash payments, considering them a trend at present and in future.

New cashless payment tools are expected to be launched in the time to come to reduce difficulties currently facing some retailers.

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Source: NDO/VNA

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