Vietnam Health Insurance - steps in the right direction
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The award recognized the VSI’s efforts and the effectiveness of the initiative in reality as well as showing the ISSA’s interest in the modernization of the management and performance of social security policies in the context of Industry 4.0.
By the end of August 2018, services level 3 and 4 have been provided for 23 online administrative procedures. |
Earlier, ISSA emphasized that technology transfer is one of the biggest challenges for social security organizations worldwide, in current situation and in the future. It is not only an objective demand from the general development trend of the world but also an intrinsic requirement from the development process of each organization.
According to ISSA, social security agencies should consider information and communication technology a strategic solution to respond to social changes and challenges, and improve the efficiency and quality of their services.
It can be said that ISSA’s forecasts coincide with Vietnam’s interest in this field. This issue has even been legalized since 2014. The revised Law on Social Security stipulates that the State shall encourage investment in the development of technologies and advanced technical equipment for the management and implementation of social insurance. An electronic database on social insurance management will be built and operational nationwide by 2020.
Over recent years, the VSI has implemented IT application in almost all its professional activities. A household database has been built and synchronized with insurance collection
The VSI has regularly reviewed and cut down the related administrative procedures in order to ensure the interests of the laborers. By the end of August 2018, services level 3 and 4 had been provided for 23 online administrative procedures.
The above efforts have helped the VSI relieve the pressure and improve the quality of customer services, contributing to achieving the goal of universal health coverage and universal health insurance.
Source: NDO
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