Under the scheme, each EVN customer will be given a QR code containing their profiles at the utility company to the standards set by the State Bank of Vietnam.

When paying their bills, customers only need to scan the code, enter the amount and the transaction will be completed instantly, without having to remember their customer numbers.

EVN customers can scan a QR code to pay their electricity bills from next year.

The QR code can be saved on a smartphone for convenience.

The introduction of QR codes for paying electricity bills is the latest move by EVN in its digital efforts to enhance business productivity and customer service.

The company rolled out electronic billing to all of its customers in 2015 and introduced electronic contracts for electricity purchase contracts and power service contracts in December 2019.

In December 2019 EVN also began to provide all of its online power services on the National Public Service Portal.

Last March, the company announced the new form of its electricity bills which is easier to understand and more convenient for customers.

To date, EVN has partnered with more than 30 banks, 10 intermediary payment organisations and nearly 10,000 electricity retailers to help with collecting electricity bill payments.

Vietnam cashless spending up 39 percent

Spending via Visa credit and debit cards last year surged 39 percent year-on-year as Vietnamese consumers became less dependent on cash.

Vietnamese take increasingly to cashless payments

Non-cash payments have increased sharply, especially through mobile devices and the internet, according to the State Bank of Vietnam.

Further fee reductions to promote cashless payments amid COVID-19

The fees for fast interbank fund transfers will be cut for the second time this year to promote cashless payments amid the rapid spread of the COVID-19 outbreak, the National Payment Corporation of Vietnam (NAPAS) announced on March 16.

Banks, fintech firms promote cashless payments during epidemic

To prevent the spread of the new strain of coronavirus in Vietnam, customers are encouraged to adopt cashless payment methods.

Source: NDO