Fixing weaknesses

According to statistics, currently Bac Giang is home to nearly 1,800 people working in the tourism sector, coming from different backgrounds. There are nearly 50 businesses engaging in travel services and about 380 accommodation establishments, of which more than 90 percent are inns and the rest are one-and two-star hotels.

A Then singing group serves tourists in Na O hamlet, An Lac commune (Son Dong district).

Despite initial results, relevant agencies and experts assessed that the quality of tourism human resources in the province remains poor.

Luc Ngan district is a locality boasting great potential for tourism development with landmarks such as Khuon Than Lake, Cam Son Lake and the largest fruit tree area in the North, covering nearly 30,000 hectares. 

Recently, many groups of tourists from the province and beyond have come to experience in Khuon Than and Cam Son Lakes, but at each site there are only 3-5 boats invested by people from Son Hai and Cam Son communes, with each accommodating 15-20 visitors.

When coming here, visitors stroll around the lake and if they need, the boat owners will provide food but serve only a small number due to insufficient food supplies and lack of manpower.

Notably, despite being the well-known relic sites, Vinh Nghiem Pagoda (Yen Dung), Suoi Mo Ecotourism Area (Luc Nam), Xuong Giang Victory special national relic site (Bac Giang city), and Bo Da Pagoda (Viet Yen) have no tour guides who know foreign languages.

Increasing professionalism

In order to improve service quality, many travel businesses have paid attention to training human resources in a professional manner. For example, at the Tay Yen Tu spiritual and ecological tourist area (Son Dong district), there are about 80 employees.

The Yen Dung golf course has nearly 200 employees equipped with knowledge related to tourism service business. Hotels such as Muong Thanh, Ravatel Inn and Ravatel Home (Bac Giang city) and a number of tour operators in the province also have relatively professional tourism management and operation methods, especially reception, bar, cuisine and tourist shuttle services.

However, in order to further improve the quality of tourism human resources, it is necessary to implement many synchronous solutions. Party committees, authorities, authorised agencies and enterprises need to participate more actively in the work, step by step improving the quality of manpower, tourism services, and branding to create competitiveness, thus meeting the needs of travelers.

Nguyen Van Ngoc, head of the Tourism Management Division under the provincial Department of Culture, Sports and Tourism, said that in the coming time, based on the needs, the department will continue building human resources training plans and organizing classes taught by reputable lecturers and travel experts to improve tourism skills, foreign languages and information technology for those concerned.

In addition to state management agencies, the coordination of relevant units and sectors plays an important role in improving the quality of human resources.

Visitors listen to a tour guide at Yen The Uprising Gallery.

Luu Xuan San, Vice Chairman of the Bac Giang provincial Tourism Association, said that the association now has 80 members. With its functions and duties, the association will provide optimal conditions for members to study, exchange and share experience in tourism service provision with other provinces, cities and some countries.

Along with the above solutions, there should be a mechanism to encourage businesses and people to participate in tourism more, especially community tourism. It is also necessary to step up the promotion and calling for investment in building typical tourism products, contributing to boosting the province's tourism development.

Bac Giang restarts tourism after Covid-19 pandemic

(BGO) – After a temporary “frozen” period due to Covid-19 pandemic, the tourism activities in Bac Giang province have been restarted with positive signals.  

Bac Giang city mobilizes various sources to complete tourism infrastructure

(BGO) – The unique historic relic sites, colorful flower gardens, mini ancient street and village in diverse styles have attracted numerous visitors. It is the result of mobilizing various sources of investment to build the infrastructure of the tourism sites and areas in Bac Giang city (Bac Giang province).

Bac Giang’s tourism thrives

The northern province of Bac Giang is striving to serve 2.5 million tourists in 2020, according to Director of the provincial Department of Culture, Sports and Tourism Tran Minh Ha.

"Lending wings" to Son Dong tourism to take off

(BGO) - Son Dong district covers an area of ​​nearly 850sq.m, making it the second largest in Bac Giang province after Luc Ngan. It boasts many primeval forests located in Dong Trieu arc, which is home to famous Yen Tu Mountain Range associated with Truc Lam Zen sect. Those factors are advantages for the district to develop different types of tourism.

Viet Yen develops spiritual tourism associated with trade villages

(BGO) - Viet Yen district (Bac Giang province) is home to many historical and cultural relic sites recognized by the State, along with famous traditional craft villages. These are advantages for the district to invest in developing tourism.

Cong Doanh