As part of the 13th annual Traveller Review Awards 2025, Booking.com announced the Top 10 most hospitable cities and Top 5 most hospitable regions in Vietnam.

Hanoi tops the list of the most hospitable cities in Vietnam.

Based on more than 360 million verified reviews from global travellers, the awards recognise and honour partners who consistently deliver outstanding service quality and contribute to elevating the travel experience.

In 2025, 13,003 accommodation partners in Vietnam were honoured thanks to their exceptional hospitality and service that exceeded guest expectations.

Each city must have at least 50 eligible properties to qualify for the rankings. Rankings are determined by the ratio of awarded properties to the total number of properties in each destination.

For regional rankings, each region must have at least 200 eligible properties, and rankings are based on the percentage of properties receiving awards compared to the total number of properties in the area.

This year’s results show that Hoi An leads the list of Vietnam’s most hospitable cities, followed by Ninh Binh, Ha Giang, Phong Nha (Quang Binh), Con Dao (Ba Ria-Vung Tau), Cao Bang, Phu Quoc (Kien Giang), Cat Ba (Hai Phong), Sa Pa (Lao Cai), and Ha Long (Quang Ninh).

In addition to the list of hospitable cities, Booking.com announced the Top 5 most hospitable regions in Vietnam in 2025. The honoured regions reflect the geographic diversity and cultural richness of Vietnam’s tourism landscape.

Leading the list is Kien Giang, known for its pristine beaches, lush tropical forests, and peaceful resort atmosphere. Ninh Binh ranks second, followed by Quang Nam in third place. The remaining two spots are held by Ha Giang and Lao Cai.

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