The number of users made a triple increase comparing to the first stage of implementation thanks to the great efforts made by the PAC to accelerate the communication to the public via direct methods, leaflet and mass media.

Staff of the provincial Public Administrative Center instructs the civilian to use the application.

To join the Public Administrative Portal on Zalo application, the users should access to the address https://oa.zalo.me/pvhccbacgiang, click on “Quan tam” (Like) then receive the information.

Zalo provides several services of searching for information and result of handling the administrative procedure via QR and reception code; automatically sending message to change the status of document handling; discussing, questioning and reflecting the proposals on administrative procedures; evaluating the satisfaction to the officers and public servants at the one stop shop division.

Bac Giang applies Zalo in administrative reform

(BGO)-A signing ceremony of cooperation agreement between the provincial Department of Information and Communication and VNG Joint Stock Company on using Zalo application in administrative reform of Bac Giang province was held on 25 July  at the Center for Administrative Services of Bac Giang province. This event was attended by Lai Thanh Son, Permanent Vice Chairman of the provincial People’s Committee.

Provincial Public Administration Service Centre improves service quality

(BGO) - With the motto of taking the satisfaction of organizations and citizens as a measure, the Public Administration Service Center of Bac Giang province has constantly improved the process and application of information technology, becoming a reliable destination of people in the province. It is a typical model in the whole country in terms of administrative reform.

Department of Transport, Bac Giang city top public administration reform index in 2018

(BGO) - The People's Committee of Bac Giang province has just issued a decision approving and announcing the public administration reform indexes of departments and professional agencies under the provincial People's Committee and district People's Committees in 2018 (abbreviated as PAR INDEX 2018).

Bac Giang encourages people to use online public services at high levels

(BGO) - Reducing time to process documents online, stepping up popularization, and piloting fee exemption are among measures that Bac Giang province has implemented to encourage people to use level-3 and -4 online public services (sending documents and returning results via the Internet).

Bac Giang accelerates to make public health record

(BGO) – Initially launched in 2017 in Yen The district, to date the public health record has been made in 10 districts and city in the northern province of Bac Giang.

Khoi Nguyen